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Runbook- Onboarding of Customers

Step 1: Registration and Initial Setup​

  1. Visit the registration page
  2. Complete the Registration Form: Fill out the form with the necessary details, such as your name, contact information, and business specifics.
  3. Submit the Form: Review your details for accuracy and submit the form to complete your registration.
  1. Welcome Email: Check your email for a message from Wariyum Technology, which will include the URL for the Navigator(If you haven't received the email within a reasonable time frame, check your spam folder).
  2. Navigator Sign Up: Follow the URL to sign up for the Navigatorusing the registered email.

Step 2: Deploying Your Storefront​

Upon logging into the Navigator, you will be greeted with the ‘Go-Live Checklist’ designed to guide you through the process of deploying your online store. get started get started get started get started To ensure your storefront accurately represents your business, we require the following information and assets:

  1. Import Sample Products: This option allows you to quickly populate your store with sample products. This step is crucial for visualizing how your actual products will look and for conducting initial testing of the storefront.

  2. Fill up Store Details: Here you will provide foundational details about your store. This includes your business’s physical address, as well as the primary currency for your transactions, ensuring accurate pricing and checkout experiences for your customers.

  3. App and website details:To successfully configure your online store, we require the following details:

  • Store Name: The name you want displayed on your app and website.
  • Website URL: Your store's website address (e.g., https://www.yourstore.com).
  • Store Description: A brief description of your store, including products or services offered and any key details that highlight your brand.
  1. Add Store Logo: Your store's logo is a cornerstone of your brand identity. Upload a high-resolution logo that will be prominently displayed across your store. This enhances brand recall and lends a professional appearance to your storefront.
DescriptionType
Required Formats.jpg or .png
Min. Required Dimensions1000 X 1000px
Prefered BackgroundTransparent or White
  1. Deploy Storefront: This final step will make your store go live. Once all the previous steps are completed and your content is reviewed, your store will be ready to welcome customers.

Once the checklist is complete and all items are marked with a check, You can then press the ‘Deploy Storefront’ button to launch your online presence.

Step 3: Post-Deployment and Support​

After Going Live​

  • Customize Your Store: Dive into the wealth of customization options to further refine the look and feel of your store.

  • Add Your Products: Replace the sample products with your own inventory, using the samples as a guide for descriptions, images, and pricing.

Ongoing Support​

If at any point you need assistance or have questions, our dedicated support team is here to help you succeed. Contact us via business@wariyum.com

Step 4: Service Request​

If you need any further support from wariyum please raise a Service Request.