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Lucky Draw Coupon

Overview​

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Service Request ID: LUCKY-COUPON

This feature helps you run fun campaigns where customers get coupons based on what they buy. You choose:

  • Which product the coupon applies to
  • How many coupons to give per quantity
  • The total number of coupons for the campaign

Your customers will receive coupons automatically after they place an order — no extra work needed.

You can view all coupons in Navigator, and customers can see theirs in the Storefront under “My Coupons”.

Winners are chosen manually by you, outside the platform.

Whether you're promoting a festival offer, launching a new product, or simply want to engage your customers in a unique way, the Lucky Draw Coupon feature provides a flexible and powerful way to do it.

Why You’ll Love It​

  1. Boost Product Sales
    Encourage more purchases by linking coupons to specific products — customers are more likely to buy (or buy in larger quantities) when they know they’ll get a chance to win something.

  2. Promote Bulk Orders
    Because coupons are issued per quantity, customers are incentivized to order more units of the same product to increase their chances of winning.

  3. Create Urgency & Excitement
    With a limited number of coupons available, customers feel the pressure to act quickly before the campaign ends or coupons run out.

  4. Build Brand Engagement
    Lucky draw campaigns add an element of fun and surprise, helping you create a more memorable and engaging shopping experience.

  5. Full Control for Business Owners

  • Choose which products are included
  • Set how many coupons are generated per quantity
  • Limit total number of coupons
  • Select winners however and whenever you like
  1. Easy Management & Tracking
    Everything is visible in your Navigator dashboard — view coupon details, search by ID, export coupon lists, and manage campaigns with ease.

What Your Customers See​

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  • Auto-generated coupons after eligible purchases
  • Their coupons listed in the “My Coupons” section in the storefront menu
  • You’ll contact the winners (the platform doesn’t choose)

What You Can Track​

lucky In Navigator, you’ll see:

  • Coupon ID
  • Customer details
  • Linked order
  • Product
  • Quantity purchased
  • Total coupons earned

You can search by coupon ID to pick winners manually.

How It Works​

  1. Choose a product you want to promote.

  2. Set how many coupons a customer will get per quantity purchased (e.g., 2 coupons per item).

  3. When customers buy that product, they’ll receive coupons based on:

    Quantity purchased × Coupons per product

    Example: You set 2 coupons per saree. If a customer buys 2 sarees, they’ll receive 4 coupons.

  4. Customers can view all their coupons under “My Coupons” in the Storefront menu.

  5. You can view and search all coupons generated in Navigator and even export them.

  6. You decide the winners manually (offline, lucky draw box, spreadsheet, or your own tool).