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Customer Engagement

Push Notification​

There is a provision for sending notifications to the customer through FCM push notification. This feature helps you to send sale information and offers to customers directly.

SMS (work in progress)​

SMS can also be sent to customers with details of products they ordered or about offers

E-Mail​

Email can be set to deliver whenever a customer orders a product with all the details of that particular order. Email can also be set to deliver when a customer cancels a product or when a product is delivered

Wishlist​

Customers can include products to their Wishlist if they are not interested to buy now

Here’s a more detailed, clear version of your WhatsApp message:

WhatsApp Notifications for Your Customers​

Business admins can set up WhatsApp notifications to stay connected with customers and boost engagement. You can subscribe in two ways:

  1. Using Your Own WATI Account – Full control over your WhatsApp messaging with your own subscription.
  2. Using Wariyum’s Shared WATI Account – Quick setup without needing your own WATI subscription.

Features You’ll Get​

  1. Order Status Updates – Automatically notify customers when their order is placed, packed, shipped, or delivered.
  2. Cart Abandonment Reduction – Send attractive offers or reminders to customers who have added items to the cart but haven’t completed the purchase.
  3. Inactive Customer Engagement – Reconnect with customers who haven’t shopped in a while by sending personalized messages or promotions.
  4. Custom Messages – Send tailored messages for special occasions, announcements, or promotions.
  5. Unsubscribe Option – Customers can opt out of WhatsApp notifications anytime.