Order Details
As the customers placed order from Storefront, it will be displayed on the navigator order section with order details. The order contains the following details
Order Listingβ
All the orders are listed with basic details, per page contains 10 orders
Order Informationβ
Upon clicking on an order listing it will show the details of selected order
Order Numberβ
It is the identification number of order, It will be like #00-0000000001 in this format.
Email Idβ
The email that is used while creating account in storefront
Address with Contact Numberβ
The delivery address mentioned by the customer, it also have a contact number.
Order Totalβ
Total amount of the order.
Order Placed Date & Timeβ
Date and time at which the order is placed.
Items Orderedβ
List out the complete items on the order along with
- Image of product
- Name of product
- Quantity of product
- Price of product
- SKU Id of product
Payment Optionsβ
The selected payment option by the customer.
Print Previewβ
Selecting the Print Preview option will prompt to generate a copy of the order receipts.
Order Notesβ
Delivery note left by the customers.
Order Statusβ
After placing order customer can see the status as order placed, the status need to be changed from the store according to the flow of the order, basically it will be
- Order Placed
- Order Confirmed
- Order Processing
- Out for Delivery
- Delivered
There are other two status
- Cancelled : To cancel orders from the admin side.
- Cust_Cancelled : Applicable when customers cancel orders from the storefront.
Once customers place an order, they are only authorized to cancel it. However, after the order is confirmed by the admin, any further modifications or cancellations need to be requested by contacting the store owners.