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Discount Coupon

The Discount Coupon feature allows business owners to create, manage, and apply promotional coupons to customer orders. Coupons help drive sales by offering percentage-based or flat discounts based on predefined conditions such as minimum cart value, validity period, and usage limits.

Benefits​

  • Boosts Sales: Encourages customers to complete purchases.
  • Improves Conversion Rate: Reduces hesitation at checkout.
  • Flexible Promotions: Supports both percentage-based and flat discounts.
  • Higher Order Value: Minimum cart value increases average order size.
  • Controlled Offers: Usage limits help prevent revenue leakage.
  • Marketing Friendly: Easy to promote via WhatsApp, ads, and social media.

Manage Coupons in Navigator​

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Create / Edit Coupon
To create a new coupon, Go to Navigator-> Discount Coupon ->click the Add + button. Existing coupons can be edited using the edit icon.

Coupon Fields​

#Field NameDescriptionMandatory
1Coupon CodeUnique code entered by customers at checkout (e.g., SAVE20, FLAT50)Yes
2DescriptionShort explanation of the discount offer (Get 20% off on orders above ₹1000)Yes
3Minimum Cart ValueMinimum cart subtotal required to apply the coupon (excluding delivery charges)Yes
4Valid FromStart date from which the coupon is activeYes
5Valid ToExpiry date of the couponYes
6Discount TypeType of discount to apply (Percentage / Flat Amount)Yes
7Discount AmountValue of the discount based on selected discount typeYes
8Limit Per PersonMaximum number of times a single customer can use the couponNo
9Applicable CategoryCategories to which the coupon applies; applies to all if emptyNo
10StatusDefines whether the coupon is Active or InactiveYes

All created coupons are displayed in a list view with the following details:

  • Coupon Code (e.g., SAVE20, FLAT50, WELCOME10)
  • Minimum Cart Value
  • Discount Value (percentage or flat amount)
  • Status (Active / Inactive)

Coupon Application Rules​

  • Coupon is applied only if the cart subtotal meets the minimum cart value.
  • Coupon must be active and within the valid date range.
  • Usage should not exceed the limit per person, if defined.
  • If applicable categories are defined, the coupon applies only to those products.